Process Stock Returns
Navigating to Stock Returns
1. Go to “Inventory” on the menu bar, then select “Request Processing” and then “Stock Returns”.
Locating Stock Returns
Finding RT to Process
1. On the Stock Returns: Process Open Documents, type the RT number of the document you want to process into the Search box. Then, press Enter on your keyboard or click the Search Button.
Viewing the Stock Returns
3 Ways to View the RT
Once you have located the RT in the system you have a few different ways to process the document.
1. Click on the checkbox next to the RT and select the Update Button.
2. Right mouse click on the RT and again select Update from the drop down Menu.
3. Double clicking on the RT.
Updating Quantities
Making Quantity Changes
1. On the Inventory Request Line Item Update page, adjust the quantities in the Issue Quantity column for the RT to match those provided to the Department. Note that quantities can only be decreased on an RT.
Deleting Items
Deleting an Item
1. To delete a line on a RT, click on the checkbox next to the item and select the Delete Lines.
Closing Stock Returns
Closing the Stock Returns
After making changes to the RT, select to Close Request & B/O: This will close both the request and delete the backorders.
