RTL Quick Search: Understanding the Widget

Retail Quick Search

Written By ehaxhiu (Administrator)

Updated at April 4th, 2025

The Retail Quick Search widget is designed to help retail admins quickly find items within the system and easily add them to their favorites. Tailored to the admin user's responsibilities in setting up and maintaining retail items, the widget’s scoreboard guides them to the relevant sections of the item editor, streamlining the setup process for improved efficiency.

Quick Search Widget

Quick Search

The quick search offers the same features once a specific outlet is selected by the user. Favorite items will be shown based on the dashboard where the user has marked them as favorites.

 
 

Search Here

The quick search window includes smart contextual searching capabilities in the Search Here field that include:

  • UPCs
  • SKUs
  • Product Number
  • Product Name
  • Description
 
 

Details

The quick search detail window displays additional information including:

  • Item #
  • Description
  • Actions: Create Task and Add to Favorites
 
 

Actions: Create Item

The Create Task action allows users to add a task from the Quick Search widget by selecting a task type from the dropdown.

The task creation form includes seven fields: task type, summary, optional additional request information, priority, assign to, attachments, and any additional data information.

The required fields must be completed before selecting Create.

 
 

Actions: Add to Favorite

The "Add to Favorites" action lets users search for an item and click the star icon to save it as a favorite. After clicking the star, users can exit the search, and their favorite items will be displayed in the main quick search window.

 
 

Item Highlights

Click on the item to flip and view the Item Highlights.

The Retail Item Highlights provide quick access to key information for inquiries, with the added option to navigate to the item management dashboard for viewing and editing details as needed. This feature allows you to quickly view essential data at a glance and explore further when more in-depth information is required.

 
 

 

RTL Item Highlights

Item Header 

The item header displays information from the item management section. Users can click on any part of the item header to view the item details. Clicking the item header will take you directly to the Profile tab, though other tabs are also accessible if you wish to explore additional information related to the item.

 
 

Add to Favorites 

You can add an item to your quick search favorites by clicking the Add to Favorites star while reviewing its highlights during your search.

If the star is highlighted, the item is currently in your favorites.

 
 

SKUs

The SKU scoreboard shows the number of SKUs associated with the item. Click on the scoreboard to navigate to the Item Management module, Point of Sale tab, where you can manage the SKUs.

 
 

UPCs

The UPC scoreboard shows the number of UPCs associated with the item. Click on the scoreboard to navigate to the Item Management module, Point of Sale tab, where you can manage the UPCs.

 
 

Inventory Count

The Inventory Counts scoreboard displays the number of counts associated with the item. Click on the scoreboard to navigate to the Item Management module, Inventory tab, where you can view detailed inventory count information for the item.

 
 

Quantity on Hand

The Quantity On Hand scoreboard shows the total quantity of the item for all departments. Click on the scoreboard to go to the Item Management module, under the Inventory tab. In the Current Balances panel, the On Hand column will display the quantity for each department.

 
 

Department w/Sales

The Department with Sales scoreboard displays the number of departments with sales linked to the item. Click on the scoreboard to navigate to the Item Management module, under the Point of Sale tab, where you can view the item's sales data in the Recent Sales scoreboard.

 
 

Revenue

The Revenue scoreboard shows the total sales amount for the past 30 days. Click on the scoreboard to navigate to the Item Management module, under the Point of Sale tab, where you can view the item's sales details in the Recent Sales scoreboard.

 
 

Sold Exception

The Sold Exception scoreboard shows the number of recent errors related to the item. Click on the scoreboard to navigate to the Item Management module, under the Point of Sale tab, where you can view the item's Recent Error scoreboard details.

 
 

Attributes

The Attributes scoreboard displays the number of POS system attribute overrides associated with the item. Click on the scoreboard to navigate to the Item Management module, under the Point of Sale tab, and scroll to the bottom to find the point of sale system information and attribute details.

 
 

Price Changes

The Price Change scoreboard shows the number of price changes associated with the item. Click on the scoreboard to navigate to the Item Management module, under the Point of Sale tab, and select the Price Changes scoreboard to view detailed information.