The sold exceptions scoreboard detail window monitors and shows cases where items were sold under special conditions or circumstances. These situations may require specific resolutions or documentation for operational purposes.
Sold Exceptions Scoreboard
Search Here
The sold exceptions window includes smart contextual searching capabilities in the Search Here field that include:
- PLU
- Description
- Department Name
- Error Code / Message
Sold Exceptions Details
The sold exceptions information bar includes:
- Exception Date
- Item/PLU#
- Description
- Reason
- Error Code
- Quantity
- Price
- Amount
Sold Exceptions Error Codes & Reasons
Sold Exceptions Error Codes & Reasons
There are 6 error codes and reasons in the sold exceptions scoreboard. Note: Error code 3 does not exist.
Error Code 1: Missing Department POS Reference
Error Code 2: Missing Product POS Reference
Error Code 4: Failed To Create Debit Account
Error Code 5: Failed To Create Credit Account
Error Code 6: Not an Inventory Item
Error Code 100: Inventory Count Would Have Gone Negative
Solving the Error Codes & Reasons
How to Solve the Sold Exceptions Error Codes?
Please refer to the Retail Scoreboards FAQs for guidance on resolving any errors.