Item Editor FAQs

Written By ehaxhiu (Administrator)

Updated at December 26th, 2024

Frequently Asked Questions pertaining to the Item Editor.

 

Side Navigation

How do I know which section I am viewing in the Item Editor?

When you are in the item editor, the section you are viewing will be highlighted in red in the Side Navigation.

In the image below, the user is in the profile section.

 
 

 

Item Header

How can I add/change a product image?

The item header can be viewed in all sections, however only in the Profile section will you be able to change or add a new image. To add the product image, follow these steps.

  1. Select the Profile section on the side navigation
  2. On the general item information, select the (+) to expand the item header.
  3. Click “Change Product Name” a pop up will appear.
  4. In the product image control pop up, the user can view the current image and new image test. To add an image click “select file”.
  5. Select a JPEG or PNG image from your computer to add. 
  6. The item will appear in the “New Image Test” area, select SAVE.
 
 

How can I delete the product image?

The item header can be viewed in all sections, however only in the Profile section will you be able to change or add a new image. To delete the product image, follow these steps.

  1. Select the Profile section on the side navigation
  2. On the general item information, select the (+) to expand the item header.
  3. Click “Change Product Name” a pop up will appear.
  4. In the product image control pop up, the user can view the current image and new image test. To delete the image click “Delete Image”.
  5. The changes automatically save, the user can close out the pop up.
 
 

 

Profile Section

How can I add a manufacturer to the item details dropdown section?

To add a manufacturer to the item details dropdown section, follow the steps. 

  1. Log into SAMMS. 
  2. Click Administration dropdown → Procurement → Manufacturers
  3. On the View Manufacturer page → Select NEW
  4. Fill out the Manufacture Detail Criteria (all BOLD fields are REQUIRED)
  5. Click NEW to add.

 

 
 

How can I add a buyer to the item details dropdown section?

To add a buyer to the item details dropdown section, follow the steps. 

  1. Log into SAMMS. 
  2. Click Administration dropdown → Procurement → Buyers
  3. On the View Buyers Page → Select NEW
  4. Fill out the Buyers Detail Criteria (all BOLD fields are REQUIRED)
  5. Click NEW to add.
 
 

How can I add a term to the item details dropdown section?

To add a term to the item details dropdown section, follow the steps. 

  1. Log into SAMMS. 
  2. Click Administration dropdown → Procurement → Terms
  3. On the View Terms Page → Select NEW
  4. Fill out the Terms Detail Criteria (all BOLD fields are REQUIRED)
  5. Click NEW to add.
 
 

 

Inventory Section

How do I set a price for an item in our inventory that we don't currently carry?

To establish a price for an item in your inventory that is not currently stocked, you'll need to utilize the Add Inventory Control feature.

Steps for Adding a Price to an Inventory Item

  1. In the Inventory section, select the inventory scoreboard. 
  2. Click the Add Inventory Control to create a new inventory record for the item.
  3. Fill in the required fields including department, area, inventory carry unit, issue unit and replenish cost. (Highlighted in Red)
  4. To set the price, be sure to add a default carry cost.
  5. After adding the inventory control for the item, a pop-up notification confirms that “the inventory control has been created”.
  6. Once you refresh the page, the inventory record with the price will be displayed in the current balance window.
 
 

How do I add/adjust par levels for an item?

To add/adjust a par level to an item follow the steps.

  1. Log into SAMMS. 
  2. Click Inventory dropdown → Items → Inventory Items
  3. On the View Product Inventory Page → Search by Item #
  4. Double click into the item in the correct department.
  5. To adjust, use the Replenish Unit Par Level Definition area to select new par levels for the item → update once finished.
  6. To add a par level definition for an item, click “Add New Lines”, fill out the columns → update once finished. 

 
 

How can I add an event into SAMMS to add for my par levels?

To add a par level to an item follow the steps.

  1. Log into SAMMS. 
  2. Click Administration dropdown → Procurement → Events
  3. On the View Events Page → Select NEW
  4. Fill out the Event Details Criteria (all BOLD fields are REQUIRED)
  5. Click NEW to add. 
 
 

How do I make an adjustment for an item?

To make an adjustment for an item follow the steps.

  1. Log into SAMMS. 
  2. Click Inventory dropdown → Manage Inventory → Adjust Inventory
  3. On the View Inventory Adjustment Page → Select NEW
  4. Fill out the Inventory Adjustment BOLD REQUIRED Criteria→Click NEW
  5. Select ITEMS in the Items Details Tab→Search for Item that needs to be adjusted
  6. Check the item→Select ENTER SELECTED LINES
  7. Fill out the adjusted areas (Corrected QTY, Unit, Correct Cost)→Select ENTER SELECTED LINES
  8. Check the Items→Update 
  9. Pop-up notification 'The Inventory Adjustment was Successfully UPDATED'
  10. Process & Finalize
 
 

 

Point of Sale Section

Why can't I add a SKU to my item?

When adding a SKU to an item, if the required unit is not available in the dropdown, you need to access the item profile first and then add an alternative unit using the Unit setup. Ensure that the unit you are attempting to add to the SKU is one of the available alternatives.

 
 

Why can't I add a UPC to my item?

Before adding a UPC to the item, you must first create a SKU (refer to "How do I add a SKU for my item?"). Ensure that the unit of measurement you are trying to add for the UPC corresponds to a created SKU with that unit.

 
 

Can I add multiple UPCs for a single product?

YES! RedRock supports multiples UPCs for a single product. 

Method 1:  You can get to this window by searching for the RedRock item # in the quick search widget, select the UPC panel, the select “Add New UPC”. 

(Refer to question: ‘How do I add a UPC for my item?’ for additional information)

Method 2: You also have the option to search the RedRock item# in the quick search widget, click on the item information which will navigate you to the Item Editor - Profile section for the item. Find the unit set up section, add the UPC(s) to the unit(s).

 
 

What if I don't add a category to my scheduled price change?

Failure to assign a category/price level to an item will exclude the item from appearing in the interface.

 
 

If I add a category to a schedule price change for an item will that create the button in my interface?

The user must still create a button in their interface for the item; however, assigning a category price level simplifies linking the item to the interface.

 
 

Can I set a printer default for my retail labels?

Yes, in the point of sale tab, users can select the print action to establish a print default. 

1. Select the Outlet.
2. Set the Print Default parameters.
3. Choose from the Barcode Options.
4. Expand the preview dropdown to view your label.
5. Select the number of copies to print.